1. Introduction

Welcome to The Grooming Room Family Salon & Academy. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms.

2. Appointments and Cancellations

• We recommend booking appointments in advance to ensure availability.
• Please arrive at least 10 minutes prior to your scheduled appointment time.
• Cancellations must be made at least 24 hours in advance. Late cancellations may be subject to a fee.

3. Services and Pricing

All services are subject to availability. Prices are subject to change without prior notice. We reserve the right to refuse service to anyone for any reason at any time.

4. Health and Safety

Please inform our staff of any medical conditions, allergies, or injuries prior to your service. We are not liable for any adverse reactions to products if we were not informed of relevant medical history.

5. Gift Cards and Vouchers

Gift cards are non-refundable and cannot be exchanged for cash. Lost or stolen gift cards will not be replaced.

6. Personal Belongings

We are not responsible for any loss or damage to personal belongings brought into the salon.

7. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

8. Contact Information

If you have any questions about these Terms, please contact us at info@thegroomingroom.online.